|Name: Åge Pedersen|
|Title: Program Manager at Flytoget AS (Oslo Airport Express)|
|Started using Mindjet: 2003|
|Social links: Website, LinkedIn
How did you hear about Mindjet?
I was searching for mind mapping tools back around 2003. I searched and found several software solutions, and finally landed on Mindjet’s MindManager. The founder’s history also appealed strongly to me.
What do you primarily use it for?
I primarily use it for approaching complex problems, managing tasks and planning, especially strategy and projects. My maps are often used in presentations and MindManager is always running on my computer.
What is your favorite feature and why?
I’m very fond of Mindjet Tasks. I use the Tasks functionality to its fullest, and appreciate the notes, comments and links functionality, too. The connection to Outlook is great and I love the File Explorer Map Parts. Icons and pictures make the maps more interesting for others, whilst filtering makes navigating in big maps easier. The keyboard shortcuts contribute to fast and efficient use.
Is there anything the tool helps with that was unexpected?
Yes, the way that complex issues are systematized and made understandable for me and others. The low user threshold makes the tool easy to sell internally in our organization.
Tell us about your map.
This is a typical map for me. It is small and easy to read; organizing information and preparing presentations. The issue here is French and Raven’s five bases of power (in Norwegian). Other maps are unfortunately restricted by a confidentiality policy.
(Click for full-size image)
Åge Pedersen is the Program Manager at Flytoget AS in Oslo, Norway. His background is in the electronics industry, particularly in the design of medical devices. He was educated at the technical university in Trondheim, Norway. Åge has been at Flytoget since 2007, and is a part of the company’s top-tier management team. MindManager has been one of the most important tools in his career to help maintain control and perspective from technical issues to more strategic and complex problems.
Flytoget operates a passenger transport service between Drammen and Oslo Airport and has its head offices in central Oslo. The company carries around six million passengers a year, which represents about 10 percent of all rail passengers in Norway, and about 20 per cent of all rail passengers in the Oslo region. Flytoget won several prizes in 2012, highlighting the consistent reliability and quality of the customer experience it provides. The most distinguished of these was awarded in the ‘Norwegian Customer Barometer’, under the auspices of the BI Norwegian Business School. This first place confirms that Flytoget is Norway’s strongest product brand in any industry and that the company has the most satisfied customers in the country. Flytoget’s customer satisfaction score has remained at a constant 96 percent since 2009.
Flytoget was voted Norwegian Travel and Tourism Product of the Year, a special prize and accolade awarded by the Norwegian travel industry. The Company also received the international “Global AirRail Awards, Environmental Commitment” prize in 2012. This is the first time Flytoget has received an environmental prize, inspiring the company’s further work to contribute to a better environment and greater use of public transport.
Here at Mindjet, we know the value of sharing ideas. It’s just like philosopher Michel de Montaigne said way back in the 1500s: “It is good to rub and polish our brain against that of others.” The Mindjet User Spotlight series aims to help that little endeavor along by bringing your stories and experiences with Mindjet to the forefront. If you’ve got one to share, don’t be shy! Give us a shout.