Reading Time: 5 minutes By: Jill Huettich Before we get into the nitty-gritty of business process mapping, allow us to… Read more »

Reading Time: 4 minutes You’ve probably heard the term flowchart or workflow before. It’s a technique that’s used across different… Read more »

Reading Time: 7 minutes By: Sia Banihashemi When my team and I started defining the user experience for the latest… Read more »

Reading Time: 4 minutes Concept maps are diagrams that illustrate relationships between different concepts and ideas. It is often used… Read more »