By: Jill Huettich Process documentation is critically important to the success of an organization—which may come as a surprise to… Read more »

By: Jill Huettich So you’ve been tasked with creating process documentation at your office and you’re wondering how exactly to… Read more »

By: Jill Huettich Business process documentation is becoming increasingly popular as more companies discover its benefits. Take, Taco Bell, for… Read more »

By: Leanne Armstrong The work that your business, department, or team carries out is usually a lot more complicated than… Read more »

By: Leanne Armstrong If a business process is how work gets done, then process design is simply a way of… Read more »

By: Leanne Armstrong Looking for a way to standardize your customer follow-up process? Need to establish an efficient method for… Read more »

By: Jill Huettich More and more, executives are realizing that business process mapping is a critical activity that can make… Read more »

By: Jill Huettich If you’ve been thinking about business process optimization, you’re in good company. Research shows that more and… Read more »

By: Jill Huettich Before we get into the nitty-gritty of business process mapping, allow us to briefly relay a story… Read more »

You’ve probably heard the term flowchart or workflow before. It’s a technique that’s used across different industries and workplaces to… Read more »